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Frequently Asked Questions

The ID/GSM information used in GarantiPay transactions must belong to the customer of the Garanti Bank. Transactions cannot be made through Garantipay (bonusflaş) with TCK/GSM information that is not a Garanti customer.


This error message can have 3 different causes;

1. It may be caused by incorrect passwords used in the software. (PROVAUT/PROVOOS/3D passwords)

2. You should check your hash structure. It may be caused when the hash data is calculated incorrectly.

3. You should check the hidden/input fields in the code you posted. It may be used in an empty or incorrect format.


You should check the hidden/input fields in the code you post. It may be used in an empty or incorrect format.


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